Frequently Asked Questions

Frequently Asked Questions

What are the jazzbooks.com office hours?

The Jamey Aebersold Jazz & jazzbooks.com office hours are Monday thru Friday, 9am - 5pm Eastern Time. You can reach us by phone at 1-812-913-0054.



Is there a list where I can find a specific jazz song in one of your Jamey Aebersold Jazz Play-A-Longs?

Yes! It's called the Jazz Play-A-Long Song Index (Rapid Reference). The Jazz Play-A-Long Song Index (Rapid Reference) is a comprehensive listing which includes the song title, key, tempo, and the volume number of the Jamey Aebersold Jazz Play-A-Long. You can download it for free here

Why is my purchase on backorder?

A backorder happens when a retail item is out of stock. If an item is backordered, you can call/email to verify the status of the item(s). But please know that out of stock items will have to be reordered from the respective publisher, and thus will delay the shipment of that item. You can check your item status in the order history of your jazzbooks account. Please know that we haven't forgotten about you and we will deliver your purchase as soon as it's back in stock.